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Explore the IT Support Course Catalog
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Security, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Security Controls, User Accounts, Key Management, Encryption, Command-Line Interface, Data Encryption Standard
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
- Status: NewStatus: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Environmental Issue, Environmental Policy, Natural Resource Management, Water Resources, Governance, Conflict Management
- Status: NewStatus: Free Trial
Skills you'll gain: Microsoft Azure, Event-Driven Programming, Cloud Computing Architecture, Application Programming Interface (API), Application Deployment, Solution Architecture, Cloud Applications, Microservices, Cloud Computing, Software Architecture, Virtual Machines, Cloud Infrastructure, Enterprise Architecture, Serverless Computing, Network Architecture, API Design, Data Migration, Scalability, Containerization, Network Security
- Status: Free
Coursera Project Network
Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software
- Status: New
Skills you'll gain: Penetration Testing, Network Security, Cyber Security Assessment, Cybersecurity, Cyber Attacks, Incident Response, Firewall, Hardening, Information Systems Security, Application Security, Vulnerability Scanning, Malware Protection, Command-Line Interface, Linux Commands, Network Analysis
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, Ethical Standards And Conduct, Document Management, ChatGPT, Employee Engagement
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Applications, Cost Management, Cost Control, Budget Management, Serverless Computing, Cost Reduction, Virtual Machines, Query Languages, Resource Utilization, System Monitoring
Coursera Project Network
Skills you'll gain: Productivity, Organizational Skills, Collaborative Software, Time Management, User Accounts
- Status: New
Google Cloud
Skills you'll gain: Looker (Software), Team Management, Data Storytelling, Data Presentation, User Accounts, Data Security, Scheduling, Authorization (Computing), Customer Support, Auditing
- Status: Free Trial
LearnQuest
Skills you'll gain: Event Monitoring, Incident Response, Computer Security Incident Management, Security Management, Cyber Security Policies, Firewall, Security Information and Event Management (SIEM), Command-Line Interface, System Monitoring, Configuration Management, Continuous Monitoring, Object Oriented Design, User Interface (UI), Threat Detection, Computer Displays, UI Components, Simulations
Coursera Project Network
Skills you'll gain: Collaborative Software, Education Software and Technology, Content Creation
In summary, here are 10 of our most popular it support courses
- AWS IAM: The Cloud Engineer's Security Handbook:Â Packt
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Wetland Conservation Through a Human Lens:Â University of Illinois Urbana-Champaign
- Advanced Azure Architecture and Migration Strategies:Â Packt
- Créer des diagrammes de Buyer Persona avec Creately: Coursera Project Network
- Practical Cyber Hacking Skills for Beginners:Â Packt
- GenAI for Onboarding: Automating Employee Journeys:Â Coursera Instructor Network
- Optimizing Your Google Cloud Costs 日本語版: Google Cloud
- Erstelle Organisationsvorlagen in Trello:Â Coursera Project Network
- Looker Studio Pro Essentials - 日本語版: Google Cloud